MICHELLE’S APPROACH

Michelle’s approach is simple and effective – a dogged pursuit to resolution.  She digs deep on the facts and law well before the day of meditation.  Michelle prides herself on being a very effective mediator that sets up the participants for success by not limiting her preparation time before the mediation.  This often includes several hours of discussions with counsel on both sides, video meetings with counsel and clients, as well as adjustors if insurance coverage is involved.  As part of her preparation, Michelle also brings her love of math to the table by preparing her own critical damages and risks analysis, as well as settlement scenarios that she shares with the participants for use and consideration in resolving their dispute.

Tenacious.  Unparalleled attention to detail.  Thoughtful.  Fair.  Smart.  Balanced.  Empathetic.  Creative.  These are all repeatedly used by parties to describe Michelle, her methods and her steadfast efforts.  Michelle always strives for excellence and conducts herself with the utmost integrity.   Michelle is known for going the extra mile and leaving no stone unturned.  She brings a unique blend of real world experience with pragmatic and "outside the box" thinking to the parties of her mediations.  Michelle believes on a fundamental level that every person should be treated with dignity and respect and she exemplifies this core value in all her interactions.

In recognition that it is not only challenging but often unpleasant for parties in a dispute to try to determine if a mediator will be the “right person” to get the job done for them, Michelle welcomes the opportunity to have detailed discussions with counsel and/or parties to explore and strategize as they consider a slate of potential mediators.

If I’m not the right mediator for you, I’ll be the first to tell you. But if you are not sure, I’d like the opportunity to discuss any questions or concerns, because choosing me as a mediator may ultimately make all the difference in the world.
— Michelle Lee Flores